Queen of Pitch, with Forbes Riley
Celebrity host, actress, and TV pioneer Forbes Riley dishes on overcoming physical insecurities, hitting it big with Body by Jake, being the original host of the X Games, working with her kids, being at the "right place at the right time with the weirdest talent", and her slightly controversial opinion on legacy.
Transcript
Hello everybody. Welcome to our show today, Let's
Gary Michels:Talk Legacy, and today, we have Forbes Riley on. Forbes Riley is
Gary Michels:known as the Queen of pitch. She's a celebrity TV host,
Gary Michels:pioneer and industry leader in the field of infomercials and
Gary Michels:the home shopping TV with product sales over $2.5 billion
Gary Michels:that really that opened my eyes when I first heard about it
Gary Michels:coming on, having a appeared in nearly 200 infomercials, and
Gary Michels:you've had a lot more go on in your life. Welcome to the show.
Forbes Riley:I appreciate you. Welcome, welcome. Thank you.
Gary Michels:So let's dig into this a little bit. You didn't
Gary Michels:have it particularly easy growing up, and things got
Gary Michels:turned upside down for you when your dad, who was an inventor,
Gary Michels:had a terrible accident.
Forbes Riley:I love that you mentioned my dad right off the
Forbes Riley:top, and I appreciate that my dad was this beautiful inventor,
Forbes Riley:magician and an engineer who didn't graduate college. And
Forbes Riley:when I tell my story, people ask me, Why are you so interested in
Forbes Riley:communication? And I'll start with just talking about my story
Forbes Riley:before I lead into his because one of the problems when I was
Forbes Riley:growing up is that I had an odd deformity in my jaw, so they put
Forbes Riley:me in braces. Not a big deal, right? You embraces for a year.
Forbes Riley:Two years, I was in braces for eight years of my life. And not
Forbes Riley:only braces, but they put this thing in my mouth. I'm
Forbes Riley:interested in memory, chocolate dress. For two years, they
Forbes Riley:bolted it to the top of my mouth. I couldn't talk. What
Forbes Riley:came out of that is that my father, who built a printing
Forbes Riley:press, he was standing on the printing press, and he slipped,
Forbes Riley:and he tore off the whole front of his left hand, and that would
Forbes Riley:send him to the hospital for 15 operations over three years
Forbes Riley:while we were in high school, my family was completely broke
Forbes Riley:because of this. My mother turns to me when we kiddo we have no
Forbes Riley:money for college, which is the only dream that I really had.
Forbes Riley:What do I do? Well, there's a beauty pageant in town, and what
Forbes Riley:happened was my father's doctor looked at my mom and me and our
Forbes Riley:situation and said, I'm going to fix your daughter's nose. And I
Forbes Riley:got kind of cute, and I entered this pageant locally in a hand
Forbes Riley:me down bridesmaids dress, and I won. There were 500 girls when I
Forbes Riley:walked into that room and I said to my dad, one of these girls
Forbes Riley:going to be on TV, and it's going to be me. And I learned a
Forbes Riley:lot. I learned about people's opinions about you, but I also
Forbes Riley:learned about insane perseverance and his idea the
Forbes Riley:law of attraction, and I've taken that throughout my entire
Forbes Riley:life. And when people say you can't do it, all I hear is the
Forbes Riley:word go. At some point after college, my went to college to
Forbes Riley:be a lawyer. I graduated in three years with two degrees,
Forbes Riley:like I was weirdly smart, but I also just want to get out of
Forbes Riley:school. I wanted to be an actress, because that's all I
Forbes Riley:had when I was growing up, was movies and TV and books. I'm
Forbes Riley:gonna figure this out. I didn't have a whole lot of help. I
Forbes Riley:didn't have any inheritance. I didn't sleep my way or marry my
Forbes Riley:way, anywhere I did it. I was on a soap opera called As the World
Forbes Riley:Turns with Julianne Moore and Meg Ryan. They were both my co
Forbes Riley:stars. I wanted to be on Broadway, and I discover I can
Forbes Riley:control this. And I opened, and I'm 26 years old. I opened an
Forbes Riley:agency. I got stationary, I got a voice answering service. Back
Forbes Riley:then it was a woman, not even a machine, and I hired a woman
Forbes Riley:named Lindsay Maxwell. And Lindsay was the manager for
Forbes Riley:Forbes, Riley, and she was freaking brilliant, because she
Forbes Riley:knew all the things about Forbes because I was her, and I would
Forbes Riley:get on the phone and pretend, and I booked commercials and
Forbes Riley:movies because I was my only client.
Gary Michels:Oh my gosh.
Forbes Riley:And for years I never told I mean, I was afraid
Forbes Riley:I was gonna get arrested, you know, arrested or found out or
Forbes Riley:blackballed. I never told anybody.
Gary Michels:So now, when you were getting rejected and
Gary Michels:whatnot, how did you pivot to that new path of TV hosting?
Forbes Riley:A lot of life is about showing up whenever it is.
Forbes Riley:Now, the cool thing about being an actor is that you show up for
Forbes Riley:auditions all the time. If you land an audition and get a job,
Forbes Riley:it will change your life. Now, there's probably no other
Forbes Riley:business where that's quite as easy. I walked into a lot of
Forbes Riley:auditions that I just booked out of the blue. One of them that
Forbes Riley:changed everything was a pen on a desk. And so what happened for
Forbes Riley:there was, I walked into an audition and it said, Sell me
Forbes Riley:this pen. No one is interested in buying a pen at that moment.
Forbes Riley:They don't even know what you're talking about. I have a whole
Forbes Riley:formula. If I'm going to sell the pen, I'm never going to talk
Forbes Riley:about it. I'm going to say something like, you know when I
Forbes Riley:this is what I did. This is what I said. I don't even know back
Forbes Riley:then, how I knew this? I looked at the pen, I said, disappoint
Forbes Riley:my mom. When I went off to college, I was I skipped a year
Forbes Riley:high school. I was 15 and a half years old, and I was really
Forbes Riley:nervous and shy and very insecure, traveling away from
Forbes Riley:home, and my mother would write me handwritten notes. Every day.
Forbes Riley:I'd race to the mailbox to get them, and I realized a pen like
Forbes Riley:this can reach out and touch somebody's heart. I did that,
Forbes Riley:and I expected to leave because I thought it was kind of silly,
Forbes Riley:right? I silly, right? Well, Jake of body by Jake walks out
Forbes Riley:from behind the camera, grabs my face and says, you're going to
Forbes Riley:make me a lot of money. And I'm like, dude, okay, if you'd think
Forbes Riley:back 30 years ago, cable TV had just started. I did that job for
Forbes Riley:five years. We made so much money that Jake sold it to Fox
Forbes Riley:for $500 million in 1993 and what happened was infomercials
Forbes Riley:came along, and there were no girls who sold who sold
Forbes Riley:anything. That's not what they did on TV, right? Men were
Forbes Riley:carnival barkers, and that is when the infomercial industry
Forbes Riley:started. I was one of the pioneers. I was one of the first
Forbes Riley:females, like you said. I'd done almost 200 Infomercials. I was
Forbes Riley:at the right place, at the right time with the weirdest talent. I
Forbes Riley:don't know if you know this, but I'm the original host of the X
Forbes Riley:Games.
Gary Michels:Wow.
Forbes Riley:I have a little bit of ADHD. Maybe you noticed.
Forbes Riley:So one of the things I found in my 20s was I took a trip to Club
Forbes Riley:Med. So I was doing a Broadway show, and I was a little burnt
Forbes Riley:out, and I booked a trip in 1986 to Club Med, and I fell in love
Forbes Riley:with it. And I walked into the Club Med corporate office, I
Forbes Riley:said to the receptionist, she said, Can I help you? I said,
Forbes Riley:Well, I'm here to help you, who's in charge of your
Forbes Riley:entertainment. And I sat down, and I said, Look, I've just been
Forbes Riley:to your club. Here's what I noticed. I think I can offer you
Forbes Riley:a way to do something different. And I went down there, and I
Forbes Riley:created game shows from that. I came back to New York, and now I
Forbes Riley:had a new idea. I wanted to ski. I opened up the newspaper, and
Forbes Riley:there's a little thing that says Club Med style show person
Forbes Riley:looking to work for a company called ski, whatever it was, he
Forbes Riley:view. And I applied because the job had nothing to do with
Forbes Riley:skiing, and I knew that it had to do with creating a bar party
Forbes Riley:at four o'clock in the afternoon to entertain people. All I know
Forbes Riley:is it was a crazy thing that I created. And one day, ESPN, two
Forbes Riley:hears about this and makes a little half hour special out of
Forbes Riley:all the things that we're doing, because we also had an outdoor
Forbes Riley:snow volleyball game. It was a big production. Then next year,
Forbes Riley:they call me out of the blue, I know nothing about sports, and
Forbes Riley:they said, Hi, this is ESPN. We'd like to offer you $75,000
Forbes Riley:for two weeks. Two weeks to host the X Games on ESPN. And I'm
Forbes Riley:like, Mike, why are you calling me? And the X Games was
Forbes Riley:launching. There was no X Games, so I didn't even know what I was
Forbes Riley:getting involved in, and they hired me. But you know what? I
Forbes Riley:did that job for six years. Then I worked for nine more years
Forbes Riley:doing a dog game show for them and doing the great outdoor
Forbes Riley:games. And I guess I was right that I maybe said to myself, you
Forbes Riley:belong on TV. You'd be great doing that. Here's the thing
Forbes Riley:about the work that I do, is that you can do a commercial in
Forbes Riley:two days. There are 365 days in a year. I could do 10
Forbes Riley:commercials, three movies, four episodic TV shows, and still
Forbes Riley:only get up to June. And so you're like, wow, we saw you all
Forbes Riley:over the place, and you were doing all of these things.
Forbes Riley:That's very different than a typical job. I just kept going
Forbes Riley:from experience to experience, and we've been trying to have a
Forbes Riley:baby. It wasn't working, and I rolled the dice and said, Let's
Forbes Riley:do in vitro. And I got blessed with two twins. And so now I
Forbes Riley:give birth to twins at 42 my kids are now 22 and they both
Forbes Riley:run my company, so I must have done something right in all of
Forbes Riley:that crazy you have, because I will tell you, I enjoy my kids
Forbes Riley:very much. I'm in business with them. I travel with them. I love
Forbes Riley:them so very much. So I traveled a lot around the world, worked
Forbes Riley:on QVC and home shopping and sold products. And then at some
Forbes Riley:point, while I was overseas, I found a spin gym, a handheld
Forbes Riley:product. But I looked at this crazy product in the middle of
Forbes Riley:the night when the gentleman showed it to me on set at home
Forbes Riley:shopping, and I said, this is a fitness product. He said, Oh,
Forbes Riley:no, no, no, no. It's an office de stressor. It's like a fidget
Forbes Riley:spinner. I said, No, no, I know fitness. This is the greatest
Forbes Riley:fitness thing I've ever seen. I said, Tell me about the company.
Forbes Riley:He said, Look. He said, I don't want to do I don't want to do
Forbes Riley:the company anymore. I've been doing it for five years, not
Forbes Riley:made a lot of money. I'll give it to you. If you sell 25,000 in
Forbes Riley:the first year, give me a small percentage. It's yours. I wrote
Forbes Riley:manuals and books, and, I mean, I went nuts, and then I
Forbes Riley:manufactured them, and then I went on home shopping, and I
Forbes Riley:went on a TV series, and I've sold 3 million of these things,
Forbes Riley:and I could have created an entire empire, but when COVID
Forbes Riley:kind of hit, I stopped manufacturing China for a while,
Forbes Riley:and my daughter came downstairs at 17 and said to me, I'm going
Forbes Riley:to build you a company. I've watched you get screwed over
Forbes Riley:online. Mom, you suck at it. You're not good at the digital
Forbes Riley:thing. You're just, let me build your company. I'm like, but
Forbes Riley:you're 17. She's like, okay, Mom, let me show you something,
Forbes Riley:because I used to take her with me everywhere. My son stayed
Forbes Riley:more at home. She traveled and she met all my friends, like Les
Forbes Riley:Brown and Joe Theismann, the NFL football player. And she said,
Forbes Riley:Mom, I've been building websites and coding and YouTube channels
Forbes Riley:for all of your friends. And she showed me her bank account and
Forbes Riley:had six figures in it. And I'm like, where did you get this
Forbes Riley:money? She said, You're the only one who doesn't believe in me.
Forbes Riley:I'm like, well, because I thought you were just my
Forbes Riley:daughter, I didn't know that you're going to be a business
Forbes Riley:partner. She said, Mom, if you give me three weeks, we're gonna
Forbes Riley:put you online. And give me a year, I'll make you a million
Forbes Riley:dollars the first night I go live, I do my very first
Forbes Riley:webinar. I do my first webinar with 25 people in the room, and
Forbes Riley:I sell my training for $1,000 I have a four week course on how
Forbes Riley:to pitch. I wake up the next morning and I look at the
Forbes Riley:account I have to call her, and I'm like, I don't understand
Forbes Riley:this yesterday, and for the last three years, this account that
Forbes Riley:I've been playing with had $0 in it today. It says K, what does
Forbes Riley:the K stand for? So what do you mean? I said, it says 25k said,
Forbes Riley:Mom, you made $25,000 last night. You sold 25 people in the
Forbes Riley:room. You sold. You closed 100% in the room. We did that four
Forbes Riley:times in a row. We had a six figure business in four weeks.
Forbes Riley:And five years later, we have 47,000 students.
Gary Michels:Wow.
Forbes Riley:When you talk about legacy, that's literally
Forbes Riley:what she said. Because she said, Mom, you should stop doing spin
Forbes Riley:gym during COVID. Let's focus on pitch. And I said to her, I
Forbes Riley:said, McKenna, I said, Look at me on television. I can't teach
Forbes Riley:this. She said to me, Mom, I appreciate and you are brilliant
Forbes Riley:in what you do. But. You have a system, you have a formula. You
Forbes Riley:do the same thing every time. And I looked at it through her
Forbes Riley:eyes, and she was 100% right. I literally, like I said, we never
Forbes Riley:start with the product. You start with an assumption of,
Forbes Riley:well, you know what you're selling. You look at an
Forbes Riley:assumption, what is that person's biggest problem, given
Forbes Riley:what my solution is, and you orchestrate it in a very
Forbes Riley:specific way to get a yes. She said, Mom, this whole thing that
Forbes Riley:you teach about pitching, we've traveled around the world. We do
Forbes Riley:very well so, but if you don't teach other people this system
Forbes Riley:what you know, you won't have a legacy. And that's what we built
Forbes Riley:the company on.
Gary Michels:So, you know, our show is called, Let's Talk
Gary Michels:Legacy and and a very high level, what is legacy mean to
Gary Michels:you?
Forbes Riley:You know, I used to argue about this, because I
Forbes Riley:thought there was no such thing, because I worked with Jack
Forbes Riley:LaLanne. So I worked with Jack for eight years. We sold juices.
Forbes Riley:We had one TV infomercial that grossed over a billion dollars.
Forbes Riley:It ran for eight years in 80 countries. If I ask anyone under
Forbes Riley:the age of 25 they have no idea who Jack LaLanne was. No idea
Forbes Riley:this man was on television for 35 years. This man has pictures
Forbes Riley:with Marilyn Monroe and Johnny Carson, and he's Arnold
Forbes Riley:Schwarzenegger's mentor. He literally started fitness, and
Forbes Riley:no one knows who he is. So if Jack LaLanne doesn't have a
Forbes Riley:legacy, you and I don't stand a chance. And I truly believe that
Forbes Riley:on some level, that us fighting for a legacy is not the right
Forbes Riley:thing to do. The legacy needs to be here while you're on earth.
Forbes Riley:How many people can you impact? How profound is your life and
Forbes Riley:how happy are you? Because I do really, truly believe that about
Forbes Riley:10 minutes after you're gone, the only people who care about
Forbes Riley:you after the people look on Facebook is the people who loved
Forbes Riley:you, whose lives you touched.
Gary Michels:For a lot of people, there's a difference
Gary Michels:between a personal legacy and a business legacy. Are they the
Gary Michels:same for you, or are they intertwined?
Forbes Riley:No, you know, we're still dealing with
Forbes Riley:companies that are hundreds of years old. We still mention
Forbes Riley:names like Vanderbilt and Carnegie, and we drive forwards
Forbes Riley:long after he's dead. I'm going to tell you, it's the top 1% of
Forbes Riley:1% of 1% from Apple. People remember Steve Jobs forever
Forbes Riley:because we use his product. But that is such a small thing to be
Forbes Riley:looking at. I don't think Tony Robbins will have a legacy long
Forbes Riley:after he's gone, because he will no longer be teaching. And a lot
Forbes Riley:of his teachings, he's got books, and it's great, and
Forbes Riley:people will write, you know, he was also on television and a
Forbes Riley:couple of movies, they'll remember him, but short of him
Forbes Riley:as a coach, how many coaches are you going to remember? So I just
Forbes Riley:don't think that people this is me, focus on the here and now.
Forbes Riley:Focus on who you touch and what you do, because that is your
Forbes Riley:legacy. Your legacy is how many people you help, you impact, and
Forbes Riley:how happy you are in this life.
Gary Michels:Right. So what are you currently doing now?
Forbes Riley:Well, you know what I'm what I do right now is
Forbes Riley:I have a new book coming out called Pitch secrets, A to Z,
Forbes Riley:and it's my a lot of the stories that I love telling and very
Forbes Riley:helpful for people that'll be launching a little later this
Forbes Riley:year. Very excited about that. That is part of the legacy that
Forbes Riley:is part of outside of me, and living beyond that. There is a
Forbes Riley:thing that's happening now with Amazon live and Tiktok live, and
Forbes Riley:people are selling all over the place. I do not think I'm going
Forbes Riley:to jump on that bandwagon, because that's a young person's
Forbes Riley:game. I spent 30 years doing home shopping. I was very well
Forbes Riley:produced, and it was beautiful and fun, and I made a lot of
Forbes Riley:money doing that. Beyond that, I've got a bunch of movies
Forbes Riley:coming out. I still love being an actress. I have an action
Forbes Riley:packed Western, I have a documentary that I just got
Forbes Riley:asked to do, and I'm just going to enjoy the ride, because I am
Forbes Riley:65 years old and that. And I don't know about how you feel,
Forbes Riley:but there's a little bit of a tick tock. You know, when you
Forbes Riley:were in your early 30s, 40s, going this little time thing
Forbes Riley:about having a child, and now there's, how much fun Can I
Forbes Riley:have? How much How can I enjoy? I mean, I'm in love with my
Forbes Riley:second husband, and I'm having the time of my life. People say
Forbes Riley:Forbes, you know, what do you want? What's your future look
Forbes Riley:like? What is your five years? I'm like, my five years is to
Forbes Riley:wake up with this man every morning and still be healthy
Forbes Riley:enough to enjoy it. He is a bodybuilder. I have no desire to
Forbes Riley:be a bodybuilder. But then something happened last year.
Forbes Riley:He'd said, there's a bodybuilding competition in our
Forbes Riley:hometown. And I said, You know what, I'm 64 years old, but you
Forbes Riley:know what, I'm going to go for it? And I did, and I ended up on
Forbes Riley:stage, and I ended up with a medal, and I ended up with the
Forbes Riley:next chapter of Forbes Riley's life.
Gary Michels:That's amazing. Where do people find you? I
Gary Michels:mean, you're all over the place, but if they wanted to be in your
Gary Michels:course, or they wanted to learn more about you or just be around
Gary Michels:you, how do they get in touch with you?
Forbes Riley:So my name Forbes Riley is rather un-unique. It's
Forbes Riley:that on all the social medias, but if you go to Forbes
Forbes Riley:riley.com All my links are there, and here's what I'm going
Forbes Riley:to offer you guys. Every Sunday Since COVID started, I show up
Forbes Riley:to do a two hour training on Zoom. I ask people, What do they
Forbes Riley:do? And I will spend time revamping their pitch. When I'm
Forbes Riley:done with you, your pitch is going to get an applause. That's
Forbes Riley:how good it is. So I highly invite you guys to go to a thing
Forbes Riley:called Pitch secrets masterclass. I teach it every
Forbes Riley:Sunday. I teach it to real estate professionals, to
Forbes Riley:lawyers, doctors, entrepreneurs, teenagers and when you can
Forbes Riley:articulate and communicate, what you do to get a yes from someone
Forbes Riley:else. I promise you your life changes forever. This thing
Forbes Riley:about pitching. Training. It's not sales training. It's just
Forbes Riley:getting Yeah, so Gary, watch this. If I said to you, Hey, you
Forbes Riley:want to see something cool, what are you going to say? Yes, see,
Forbes Riley:my dad taught me as a magician. There's things that you do and
Forbes Riley:you set people up to take certain actions. Imagine when
Forbes Riley:you're doing a deal that you already know what someone's
Forbes Riley:going to say, because you've been training on assumptions, on
Forbes Riley:what that person looks like, feels like, and is more likely
Forbes Riley:to do. You know how you show up. You know what you're offering
Forbes Riley:has value. You don't over talk it. And when you connect all of
Forbes Riley:these dots, and I love teaching teams, we do a lot of that go to
Forbes Riley:pitch secrets with an S masterclass.com and you'll be
Forbes Riley:blown away. The system works. It's not about you being a
Forbes Riley:genius or you being the best. McDonald's exists because of a
Forbes Riley:system. A lot of things that are successful in legacy outlive the
Forbes Riley:person because they were systematized, and that is the
Forbes Riley:only way that effectiveness runs well.
Gary Michels:Thank you for joining us today. This has been
Gary Michels:an amazing time.
Forbes Riley:It has been such a delight.
Gary Michels:Absolutely.