Gregg Herning has been a VP at some of the biggest properties in the world, from the Bellagio, to the MGM Grand and Graceland, over a 30-year plus hospitality career. Gregg shares tips on how to shake things up when entering a new work environment, coordinating one-of-a-kind experiences for guests and clients, working with big teams, weathering COVID in a vulnerable industry, and how it all ties into leaving a legacy of satisfaction. Bonus talk: Gregg almost ended up as a rockstar! How? Click the play button to find out!